Shipping & Delivery Policy

At HomyGym, we aim to deliver your orders safely and on time. Please read our Shipping & Delivery Policy to understand how we process and deliver your purchases.

1. Order Processing and Dispatch

  • Orders are generally processed and dispatched within 2–3 working days after the order is confirmed.
  • Working days exclude Sundays and public holidays.
  • Dispatch timelines may occasionally be affected by order verification, product availability, or unforeseen circumstances.
  • Once your order has been dispatched, you may receive a shipping confirmation and tracking details, where available.

2. Estimated Delivery Time

  • After dispatch, orders are generally expected to be delivered within 5–7 working days.
  • Delivery timelines may vary depending on your delivery location, courier service availability, weather conditions, and other logistical factors.
  • Remote locations may require additional delivery time.

The estimated overall timeline is approximately 7–10 working days, excluding any unexpected delays.

3. Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase. If free shipping is offered on an order, the applicable terms will be communicated on the website or at checkout.

4. Order Tracking

If tracking is available for your shipment, you can use the tracking information provided in your shipping confirmation to check the delivery status.

If you experience difficulty tracking your order, please contact our customer support team with your order number.

5. Delayed or Undelivered Orders

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, public holidays, operational disruptions, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery period, please contact us so we can assist you.

6. Incorrect Address or Contact Details

Customers are responsible for providing accurate delivery addresses and contact details at checkout. An incorrect or incomplete address may cause delivery delays or prevent successful delivery.

If you notice an error after placing your order, please contact us as soon as possible. We will try to assist, but changes may not be possible once an order has been dispatched.

7. Damaged or Defective Products

If your order arrives damaged or the product has a manufacturing defect, please refer to our Refund and Returns Policy for the applicable reporting procedure and resolution options.

Please report such issues within the timeframe specified in that policy.

8. Contact Us

For questions about shipping, delivery, or an existing order, please contact HomyGym:

Please include your order number when contacting us about an existing order so that we can assist you more efficiently.

HomyGym reserves the right to update this policy when necessary. Any applicable consumer rights under Indian law remain unaffected by this policy.

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